Back to Priorities
03
Priority 03

Workforce Transformation

Two-Tier Model, Career Mobility, and Professional Sustainability

Workforce Transformation - illustration showing career pathways and professional development

The pharmacy workforce is in crisis. Burnout is endemic, retention rates are falling, and many pharmacists feel undervalued. Couple this with a growing 2-tier Pharmacist workforce, we have a serious problem brewing. The profession needs a fundamental review to create sustainable, fulfilling careers.

Why This Matters

The emergence of a 2-tier pharmacist workforce — where some pharmacists have access to advanced clinical roles, career progression, and professional development while others remain stuck in routine roles — creates inequality and resentment within the profession. This divide, combined with endemic burnout and falling retention rates, demands urgent attention. The profession needs fundamental reform to create equitable, sustainable career pathways for all pharmacists.

Strategic Approaches

  • Career Pathways: Developing pathways for community pharmacists to transition to hospital roles without financial penalties.
  • Work-Life Balance: Promoting staffing ratios and scheduling practices that prevent burnout and enable pharmacists to practice at the top of their license.
  • Protected Research Time: Advancing protected time for pharmacists at Band 8a and above for research and professional development, similar to consultant SPA time.

Expected Impact

Addressing workforce inequality and burnout through equitable career pathways, work-life balance reforms, and protected development time makes pharmacy a sustainable, desirable profession that retains talent and delivers better patient care.